Privacy Policy
Last updated: September 18, 2026
SemCair.ai takes your privacy seriously. This policy describes what data we collect in the SemCair.ai app and in our WhatsApp support, how we use it and how we protect it.
About privacy: SemCair.ai is an independent tool and does not represent banks, government agencies, WhatsApp, Meta, Google, Apple, stores or carriers. For privacy requests, use contato@semcair.com.br. To delete your account and your data, see Account and data deletion.
1. Data We Collect
In the SemCair.ai app:
- Name and age range provided at first use, used to personalize the experience;
- Phone number, only if you choose to confirm it (to sign in on another device, recover your account or for security verification), through a one-time code sent by SMS;
- Device identifier (Android ID), used to link the free trial to the device and to prevent fraud and abuse;
- Content you type or paste in the Verify screen for analysis: text, links, PIX keys, boletos and phone numbers;
- Approximate or precise device location, only while the app is in use and with your permission;
- Device push-notification token, if you allow notifications;
- Subscription information (plan, status and dates), provided by the app store and the subscription platform;
- Usage history: type and date of checks, plus score and progress in training.
In WhatsApp support (optional):
- Phone number and WhatsApp identifier;
- Messages sent to the assistant (links, texts, numbers for checking);
- CPF (only to process payments outside the app stores, where applicable).
Data collected automatically:
- Date and time of interactions;
- Number and type of checks performed.
2. How We Use Your Data
Personal data may be used to:
- Provide the service you requested;
- Perform security analyses related to the content submitted;
- Prevent fraud and abuse of the free trial;
- Send the notifications you authorize;
- Enable support, communication and customer service;
- Process charges and payments, where applicable;
- Improve the service, with appropriate data-protection measures.
3. App Permissions
The app only asks for a permission when you use the feature that needs it. All are optional: if you deny one, the rest of the app keeps working.
- Camera — to read PIX QR codes and boleto barcodes, and to photograph a message or document so its text can be read.
- Photos and gallery — to choose an image and read its text.
- Microphone — to dictate or speak the content to be analyzed, using your device’s own speech recognition.
- Location (only while the app is in use) — to find nearby bank branches and, if you have already allowed it, to show the city and temperature on the home screen.
- Notifications — security alerts and messages about your plan.
- Device biometrics or PIN — optional, to lock the app. Verification is performed by your device’s system; we have no access to your fingerprint or face.
Photos and voice
The text in photos, QR codes and boletos is read and analyzed on your own device: the image and the text read are neither sent to nor stored by us. Voice is converted to text by your device’s speech-recognition service (subject to the system manufacturer’s rules) and also analyzed on the device; we do not receive or store the audio. If you dictate content in the Verify screen, it is treated as typed text.
4. What We DO NOT Do
❌ We do NOT sell your data to third parties.
❌ We do NOT share personal information with advertisers, and the app does not display ads.
❌ We do NOT request or store passwords, tokens, CVV, full card details, banking logins, remote access or credentials. The only code the app may ask for is the one confirming your phone number (single use, sent to you by SMS), which we do not store.
❌ We do NOT store photos, documents, selfies or voice recordings.
❌ We do NOT use your data for purposes unrelated to providing the Service.
5. Data Security
We adopt appropriate technical and administrative measures to protect personal data against unauthorized access and accidental or unlawful situations. Communication between the app and our servers is encrypted in transit (HTTPS/TLS).
6. Data Retention
We keep data while your account exists and for as long as necessary to fulfill the purposes described in this Policy, to meet legal and regulatory obligations (such as tax records of payments, as a rule for up to 5 years) and to protect the regular exercise of rights. You can request deletion at any time — see what is erased and what is kept in Account and data deletion. Content you type or paste for analysis is not stored in your account; we only keep a record that a check was made (type and date).
7. Sharing
We do not sell your personal data and do not share personal information with advertisers. We may share strictly necessary data with providers that make the Service possible, grouped by purpose:
- hosting, database and authentication;
- automated text-analysis provider — receives the text you type or paste in the Verify screen (it does not receive photos, QR codes, scanned boletos or audio) and returns the assessment; this provider handles the text under its own terms, which may provide for temporary retention to prevent abuse;
- SMS delivery — receives your phone number to deliver the confirmation code;
- subscriptions and payments — the app store (Google Play or App Store) and the subscription-management platform report plan, status and dates; we do not receive your card details;
- push notifications;
- public postal-code, address and weather services — receive the postal code, the address you type or approximate coordinates only to answer your request (nearby branches; city and temperature);
- WhatsApp/messaging, customer service and anti-fraud, when you use our support there.
Some providers may process data outside Brazil, always with the safeguards provided for by the LGPD. We may also share data when required by law. In any case, we require adequate data-protection measures.
8. Your Rights
You have the right to access, correct or delete your data or request portability at any time. To delete your account, use the app (Profile → Excluir minha conta) or the Account and data deletion page. For other requests, contact us at contato@semcair.com.br.
9. Safe Use of Submitted Information
When using the assistant, send only the suspicious content needed for analysis. Remove full names, CPF, address, card details, passwords, codes and other unnecessary information before sending. See our safe-use guidelines.
10. Children and Teenagers
The app is intended for people aged 18 or over. We do not knowingly collect data from anyone under 18; if we identify it, we delete it.
11. Cookies and Site Technologies
This site uses cookies necessary for it to work and the Google Ads conversion tag, which may set cookies and identifiers to measure ad performance. You can block or delete cookies in your browser settings and manage your ad preferences in Google’s Ad settings. The app does not use cookies.
12. Changes to this Policy
We may update this Policy. The date at the top of the page shows the last revision.
13. Data Protection Officer (DPO) Contact
For privacy matters, contact us at contato@semcair.com.br.