Privacy Policy
Last updated: April 22, 2026
SemCair.ai takes your privacy seriously. This policy describes what data we collect, how we use it and how we protect it.
About privacy: SemCair.ai is an independent tool and does not represent banks, public bodies, WhatsApp, Meta, Google, stores or operators. For privacy requests, please use contato@semcair.com.br.
1. Data We Collect
Data provided by you:
- Data provided by you during the use of the service, when applicable;
- Information provided by you to adapt the service experience;
- Phone number (via WhatsApp);
- CPF (for payment processing only, where applicable);
- Messages sent to the assistant (links, texts, numbers for verification).
Data collected automatically:
- WhatsApp identifier;
- Date and time of interactions;
- Number of consultations carried out.
2. How We Use Your Data
Personal data may be used to:
- Provide the service requested by you;
- Carry out security analyzes related to the content sent;
- Enable service, communication and support;
- Process charges and payments, when applicable;
- Improve and perfect the service, observing appropriate data protection measures.
3. What we DON'T do
❌ We DO NOT sell your data to third parties.
❌ We DO NOT share personal information with advertisers.
❌ We DO NOT request or store password, token, SMS code, authentication code, CVV, full card details, bank login, document photo, selfie, remote access or credentials.
❌ We DO NOT use your data for purposes unrelated to the Provision of the Service.
4. Data Security
We adopt appropriate technical and administrative measures to protect personal data against unauthorized access and accidental or illicit situations.
5. Data Retention
Personal data is kept only for as long as necessary to fulfill the purposes stated in this Policy, meet legal and regulatory obligations and protect the regular exercise of rights.
6. Sharing
We do not sell your personal data and we do not share personal information with advertisers. We may share strictly necessary data with suppliers that enable the Service, such as WhatsApp/messaging, hosting, infrastructure, AI tools, security, anti-fraud, customer service and payment processor, or when there is a legal obligation. In any case, we require appropriate data protection measures.
7. Your Rights
You have the right to access, correct, delete your data or request portability at any time. To exercise these rights, please contact us via email contato@semcair.com.br.
8. Secure Use of Submitted Information
When using the wizard, only submit suspicious content necessary for analysis. Delete full names, CPF, address, card details, passwords, codes and other unnecessary information before shipping. See our safe use guidelines.
9. Cookies
We only use cookies that are strictly necessary for the website to function and your browsing experience, when applicable.
10. Contact of the Person in Charge (DPO)
For privacy questions, please contact us via email contato@semcair.com.br.